Frequently Asked Questions

Shipping Info?

We strive to provide fast shipping on all orders.
4-6 days (processing time) + 2-4 days (transit time)
Tracking info sent when item (s) are packed and shipped.
**We Do not ship to P.O. Box**
Most products are shipped via USPS.

Product Availability?

Although products may be indicated on site, we cannot guarantee product availability or immediate delivery. 
snkrenthusiast.com reserves the right without liability or prior notice to revise, discontinue, or cease to make available, any or all products or to cancel any order.  

Refunds/Exchanges?

snkrenthusiast.com does not offer refunds.
No Submitted order(s) will be refunded or changed.
Exchanges on defective or damaged regularly priced items ONLY.
Notify us within 7 business days of the product (s) delivery for product issues.
Email name, order info and pic of issue. Customer is responsible for all return shipping cost.
All shipping costs are non-refundable.

Preorder info

Pre-Order means they are not in stock and are made to order. Once the pre-order widow closes, the factory is sent the orders and production begins. They will ship when completed and updates will be provided via our IG page.
Pre-orders can take 8+ weeks to complete production at the factory (not including shipping times and delays at the border with customs)